Fathom-banner-hero-homepage.jpg

Unlock the power to understand any community in their own words. 

Fathom text analysis has transformed 25M+ open ended responses into actionable insights for leading agencies and brands. Cut open ended analysis time by 75% + get higher quality thematic coding than ever before.

Leading researchers love Fathom….

  • "Before Fathom a sample this size would have taken 3 weeks to code. I'm not only saving time, but getting better, richer insights."

    — Anne Schwichtenberg, Sr. Product Insights Researcher at Netflix

  • “It's obvious that it's people who worked in the industry who created this tool to anticipate our needs.”

    — Holly Smith, VP Cambia Information Group

  • “We were frustrated with the limitations of word clouds. And manual coding takes so much time.”

    — Helen Wolf, Insights Lead for North America Innovation, Colgate

  • “It used to take me weeks of reading, parsing and putting insights together, now I can do that in 30 minutes.”

    — Ryan Williams, TWI Surveys a division of Takara Research

  • “Drastically reduces the amount of time it takes us to analyze qualitative data and pull out insights.”

    — Sasha K Parker, Chief Product Officer, Seed & Spark

  • “I recommend Fathom to anyone. Now we can get to that nuance to unlock what's important while also building trust with our customers.”

    — Jerry Prochazka, CEO Ganymede Games

  • “We put out a monthly tracker to understand how customers feel about product — this fixes our current pain point of coding qualitative feedback.”

    — Jim Williams, CX Product Manager, BetMGM

Finally, text analysis software that actually works.

Cut your time on open-ended analysis by 75%, while improving the quality of insight. No more manual coding. No more rigid topic models. No more back and forth with coding houses. And no more fear of LLM hallucinations. Fathom fits seamlessly into your workflow with any survey tool or feedback form, so you can finally act based on fast, accurate and actionable themes from verbatim responses.

Accurate insight from customer feedback and public opinion.

Fathom has processed more than 25+ million open ended survey questions and verbatim responses, with the highest level of customization and coverage. Leading brands and market research agencies leverage Fathom for unparalleled nuance from customer feedback and open-ended survey questions. Built by researchers for researchers, Fathom is an intuitive and delightful analysis experience that delivers trusted and actionable insight.

AI text analysis that’s guided by humans and powered by AI

You can trust that our powerful AI is always guided by expert human supervision. Fathom was developed over 5 years, partnering via closed API with OpenAI, Microsoft, and Anthropic and combining with our own models, built on tens of millions of proprietary data point. Our experts supervise the application of the AI system to your data to ensure the highest level of accuracy, detail, and actionability. Fathom is SOC2 certified and your data security is front and centre in building and applying responsible AI.

Ready to try Fathom for free?