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Understand any community in their own words with nuance & detail. 

Fathom text analysis has transformed 30M+ open ended responses into actionable insights for leading agencies and brands. Cut open ended analysis time by 95% + get higher quality thematic coding than ever before.

Better. Faster. Cheaper.

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With Fathom you don’t have to choose between speed & quality

  • “It used to take me weeks of reading, parsing and putting insights together, now I can do that in 30 minutes.”

    — Ryan Williams, TWI Surveys a division of Takara Research

  • "Before Fathom a sample this size would have taken 3 weeks to code. I'm not only saving time, but getting better, richer insights."

    — Anne Schwichtenberg, Sr. Product Insights Researcher at Netflix

  • “Drastically reduces the amount of time it takes us to analyze qualitative data and pull out insights.”

    — Sasha K Parker, Chief Product Officer, Seed & Spark

  • “It's obvious that it's people who worked in the industry who created this tool to anticipate our needs.”

    — Holly Smith, VP Cambia Information Group

  • “We were frustrated with the limitations of word clouds. And manual coding takes so much time.”

    — Helen Wolf, Insights Lead for North America Innovation, Colgate

  • “I recommend Fathom to anyone. Now we can get to that nuance to unlock what's important while also building trust with our customers.”

    — Jerry Prochazka, CEO Ganymede Games

  • “We put out a monthly tracker to understand how customers feel about product — this fixes our current pain point of coding qualitative feedback.”

    — Jim Williams, CX Product Manager, BetMGM

Text analysis that’s nuanced, accurate and 20x faster.

Cut your time on open-ended analysis by 95%, while improving the quality of insight. No more manual coding. No more rigid topic models. No more back and forth with coding houses. And no more fear of LLM hallucinations. Fathom fits seamlessly into your workflow with any survey tool or feedback form, so you can finally act based on fast, accurate and actionable themes from verbatim responses.

Who's it For

Open-ended analysis for market research, customer feedback and public opinion.

Fathom has processed more than 30+ million open ended survey questions and verbatim responses, with the highest level of customization and coverage. Leading brands and market research agencies leverage Fathom for unparalleled nuance from customer feedback and open-ended survey questions. Built by researchers for researchers, Fathom is an intuitive and delightful analysis experience that delivers trusted and actionable insight.

HOW IT WORKS

Fast, accurate, thematic coding that combines humans & AI

You can trust that our powerful AI is always guided by expert human supervision. Fathom was developed over 5 years, partnering via closed API with OpenAI, Microsoft, and Anthropic and combining with our own models, built on tens of millions of proprietary data point. Our experts supervise the application of the AI system to your data to ensure the highest level of accuracy, detail, and actionability. Fathom is SOC2 certified and your data security is front and centre in building and applying responsible AI.

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